Rane Service & Support
Rane Limited Domestic Warranty
Rane Corporation warrants all items purchased in the U.S. against defects in material or workmanship for two (2) years from date of purchase. A completely filled out and returned warranty card increased this warranty to a period of three (3) years. Exceptions are for those items designated as wear parts, including some DJ mixer crossfaders and switches, which are warranted for a period of 90 days. Full terms of the warranty are included in each Owners Manual with the unit. If you live in the USA, service may be performed directly with the factory, or by contacting any of our authorized service centers below. When emailing, be sure to include your full name and delivery address information in the email body. View the warranty.
For parts orders, email or call (425) 355-6000.
DJ Mixer owners may want to see the Crossfader Replacement Guide.
These models and units with these prefixes are factory service only: AD, AVA, DEQ, DH, ECB, ECM, MM, NM, PEQ, RPM, SP, SR.
All Rane Digital products are factory service only.
These units are new and therefore factory service only at the present time: RaneGain, RA 30, RS 3, Empath.
All other units may be serviced by the factory or any of the service centers listed here. Certain schematics are proprietary and not available to the general public.
Rane Corporation
10802 47th Avenue West
Mukilteo, WA, 98275, USA
Tel: 425-355-6000
Fax: 425-347-7757
http://www.rane.com
FCM Support Contacts
Your First Choice Marketing Support personnel for customer service, availability, and purchase orders include:
Mark Morgan - M.I., pro audio
mark@firstchoicemarketing.com
Aline Parker - administration, website
admin@firstchoicemarketing.com
Jon Bayless - Marketing & Sales Specialist
jon@firstchoicemarketing.com
Gretchen Gerull - Distribution Manager
gretchen@firstchoicemarketing.com
Dave Garlett - consultants, contractors & pro audio (Portland-based)
dave@firstchoicemarketing.com
Direct phone/fax: 503-297-4029
Cell phone: 503-939-6121
Tony Tudisco - pro audio, touring/rentals, marketing
tt@firstchoicemarketing.com
You can call or fax them at:
Phone: 206-306-1100
Fax: 206-306-1101